Your wellbeing is our priority

Online 93Responsible Gaming at — Play Happy, Stay in Control

Betting is meant to be fun — not stressful. Online 93 believes that healthy, responsible betting habits are what make the experience truly enjoyable over the long run. Our tools and guidelines are here to help keep you on that path.

18+ only For Adults Only
Set Your Limits In your control
24/7 Support Support in Bangla

Quick Self-Assessment Checklist

I bet for fun, not for income
I stay within my budget
I don't chase losses
I always make time for family and work
I don't hesitate to ask for help when I need it
Our Commitment

Online 93's Commitment to Responsible Gaming

We work every day to protect the mental wellbeing and financial security of every player.

Age Verification Is Mandatory

Age verification is carried out at registration on Online 93 and again before the first withdrawal. The platform is completely inaccessible to anyone under 18.

Setting a Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Once a limit is set, a 7-day cooling-off period applies before it can be increased.

Break & Self-Exclusion

You can temporarily suspend your account for anywhere between 24 hours and 6 months at any time. Permanent self-exclusion is also available.

Loss Limit

Decide in advance the maximum amount you're willing to lose within a set period. Once you reach that limit, you'll be automatically stopped.

Session Time Control

Set how long you want to play in advance. When the time is up, the system will notify you and encourage you to take a break.

Professional Support

If you're struggling, we actively help connect you with Online 93's support team or an external professional counselor.

Full Guide

Responsible Betting — The Complete Guide

Online 93 wants your betting experience to always be enjoyable and safe. Find detailed information about Responsible Gaming below.

1

What does Responsible Gaming mean

Responsible Gaming Responsible Gaming means treating betting or gaming as a controlled form of entertainment — not as a solution to life's problems or a source of income. At Online 93, responsible gaming means you decide when to play, how long to play, and how much to spend.

Betting is a legitimate form of entertainment — it only becomes a problem when it starts to negatively affect your life, family, work, or finances. Online 93At , we believe that an informed and responsible player is one who can enjoy betting for the long haul.

As part of the global responsible gaming movement, we've built tools and features into our platform to help you maintain healthy betting habits. This isn't just policy — we genuinely care about your wellbeing.

The bottom line: Responsible gaming comes down to one simple question — "Am I betting because I'm enjoying it, or because I feel compelled to?" If it's the latter, it's time to seek help.
2

Problem Betting — Know the Signs

Problem betting tends to creep up gradually — which is why many people don't notice it at first. Use the signs below to check in on yourself or someone close to you:

  • Overspending: You're betting more than you intended and find yourself unable to stop.
  • Chasing losses: You're chasing losses by placing bigger bets after a losing streak.
  • Hiding bets: Lying to or hiding your betting activity from family or friends.
  • Emotional swings: Wins and losses are affecting your mood, relationships, or day-to-day life.
  • Financial strain: Borrowing money, dipping into savings, or cutting essential expenses to fund betting.
  • Spending too much time: Spending time on betting at the expense of work, family, or your social life.
  • Emotional dependency: You feel restless or irritable when you're not betting.
  • Repeated attempts to stop: You've wanted to quit betting but haven't been able to.

If two or more of the above signs apply to you, then Online 93Reach out to the support team. It's not a sign of weakness — it's an act of courage.

Assessing Your Risk LevelBased on number of symptoms
1–2 signsStay cautious
3–4 signsGet help
5+ SymptomsTake action now
3

Self-Assessment Test — Check In With Yourself

Read through the questions below carefully and answer honestly. This isn't about judgment — it's for your own benefit:

1

Did you spend more on betting last month than the budget you had set for yourself?

2

Have your family or friends ever expressed concern about your betting?

3

After a loss, do you find yourself going back to bet again that same night or the next day to try to win it back?

4

Have you ever taken time away from work, studies, or family responsibilities to bet?

5

Have you ever borrowed money or dipped into your savings to fund your betting?

6

Have you ever lied to or hidden information from someone about your betting?

7

Tried to stop betting but couldn't?

8

Do you bet to cope with stress, loneliness, or depression?

Result Analysis: If you answered "Yes" to 3 or more questions, you may need support. Contact Online 93 or speak with one of the specialist services listed below.
4

Online 93's Protection Tools

Online 93 Several tools are available directly in your account settings to support Responsible Gaming on the platform. They are completely free to use and can be activated at any time:

Deposit Limit

Set your own daily, weekly, and monthly deposit limits. Lowering a limit takes effect immediately; increasing one requires a 7-day waiting period.

Loss Limit

Set a maximum amount you're willing to lose over a given period. Once you hit that limit, your account automatically stops all betting activity.

Session Timer

Set a maximum time limit for each betting session. When the time is up, you'll get a reminder and be encouraged to take a break.

Cooling-Off Period

Temporarily suspend your account for 24 hours, 7 days, or 30 days. You won't be able to log in during this period.

Self-Exclusion

Close your account for 6 months to 5 years, or permanently. This is a significant decision and not easy to reverse — so think it through carefully.

Activity Report

View a complete picture of your betting history, spending, and wins and losses at any time. Information is the first step toward awareness.

5

Step-by-Step Guide to Setting Limits

Online 93Setting protection limits on is simple. Just follow the steps below:

1
Log in to your account

Using your username and password Log in to Online 93 and go to your dashboard.

2
Open Account Settings

Click your profile icon in the top right corner and select the "Responsible Gaming" option.

3
Choose a Tool

Deposit limits, loss limits, session timers, or self-exclusion — choose one or more tools based on what works best for you.

4
Set an Amount or Time

Set limits that reflect your actual financial situation and lifestyle. It's best to start on the conservative side.

5
Confirm

Save your settings. Limit reductions take effect immediately. A cooling-off period applies for any increase.

6
Review regularly

Check your betting activity report once a month and adjust your limits as needed.

Keep in mind: Setting limits is not a sign of weakness — it's what smart, responsible bettors do. Online 93's best players always stay within their limits.
6

The role of family and loved ones

If you believe a family member or friend is struggling with problem betting, your compassionate support can make a real difference.

  • Lead with empathy, not anger: Speak with concern, not accusation — try saying "I'm worried about you" instead.
  • Create a safe environment: Create a space where they feel comfortable opening up without fear of judgement.
  • Cut off financial support: Don't fund someone else's betting — it only makes things worse.
  • Point them toward professional help: Don't try to handle everything alone — seek advice from a specialist.
  • Take care of yourself: Supporting a loved one through this can be tough — make sure you seek emotional support for yourself too.

Online 93The support team isn't just there for players — they're equally ready to help their families. support@online93.netGet in touch with us.

Important: Enable parental controls on your devices to prevent minors from accessing online gaming platforms. Online 93 strictly enforces an 18+ age policy.
7

Where to get help

Asking for help takes courage. Online 93In addition to the above, the following support options are always available to you:

  • Online 93 Support Team: Live chat or email (support@online93.net) — Support available 24/7 in Bengali.
  • National Mental Health Helpline (Bangladesh): 16789 — Free counselling available.
  • Kaan Pete Roi: A well-known organisation in Bangladesh for mental health support — reach out to them.
  • Family & trusted friends: Talking to someone close to you is often the first and most effective step.

If you'd like to self-exclude right away, log in and go to Account Settings, or contact our support team directly — we'll act promptly. Your request will be kept completely confidential.

Keep in mind: Seeking help doesn't mean you've lost. It means you're ready to take back control of your own life.

Frequently Asked Questions (FAQ)

Not at all. Responsible Gaming is for every type of player — those who enjoy betting and want to keep it fun over the long term. Setting limits and staying aware are the foundation of healthy betting.

No. Self-exclusion keeps your account balance safe. Withdrawals can be processed either after the exclusion period ends or earlier through our support team.

Yes, but not immediately. Increasing a deposit limit requires a 7-day cooling-off period. The delay is intentional — to prevent decisions made in the heat of the moment.

Yes. Third-party self-exclusion can be initiated at a family member's request. support@online93.netDrop us a message at — we'll get back to you as soon as possible.

Honestly — no. Betting is entertainment, not a reliable source of income. The house has an edge over the long run. Treat betting as part of your entertainment budget, not a way to earn money.

You may miss some promotions during a cooling-off or self-exclusion period. But at Online 93, your wellbeing matters far more than any bonus. When you return, there may be a welcome-back offer waiting for you.
Why Online 93 is different

Our Special Initiatives for Responsible Gaming

We don't just say it — we show it. Your wellbeing truly matters to us.

AI-Powered Risk Detection

Online 93's automated system analyses betting patterns to detect risky behaviour and sends timely alerts.

24/7 Support in Bangla

Our trained support team resolves issues through direct conversation in Bangla. Language will never be a barrier to getting help.

Strict Age Verification

Mandatory KYC verification at registration and first payment. No one under 18 is permitted access under any circumstances.

Ad Controls

Users who have self-excluded will not receive any promotional emails or ads. A break means a real break.

Awareness Content

We regularly publish information, tips, and guides on responsible gaming so players can always stay informed.

Independent Monitoring

Third-party auditors regularly review Online 93's responsible gaming policies and systems, keeping us fully accountable.

Enjoy responsibly

Play Within Your Limits, Enjoy the Game Longer
Online 93Join today

Keep betting fun — keep it responsible. Register with Online 93 and use our protection tools to enjoy a safe and enjoyable betting experience.

18+ only. Please bet responsibly.

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